What To Send With Your Spares Request
To speed up identification, send a few clear photos of the part, the machine nameplate and the area where the part fits. If the part has a code, number or marking, include that as well. A short note with the problem helps too, for example if the machine is noisy, losing steps, cutting unevenly or not starting after load-shedding.
Please add the machine model, the spindle size if relevant, and whether the router is used for wood, MDF or plastics. If you are not sure of the exact model, send the serial plate and a wide photo of the machine. That usually gives us enough to narrow it down quickly, and avoid sending the wrong item.
- Clear photos of the broken or worn part from more than one angle
- Machine make, model and serial number if available
- Quantity required for each item
- Any measurements in millimetres
- Delivery suburb or town for courier planning
How We Identify Parts For Hobby And Small Workshop Routers
Many small CNC routers use similar components, but there are small differences in size, fixing pattern and connection type. A bearing, limit switch, control cable or spindle part can look right at first glance and still be the wrong fit. That is why we check the detail carefully before confirming supply.
If the machine has been modified, let us know what was changed. A different control box, motor mount or spoilboard arrangement can affect what spare is needed. If the router was bought second-hand or came from a workshop in Pretoria East, Centurion or Midrand, a quick photo set is often the fastest way to sort it out. It saves time and keeps the machine down for less time, which matters when jobs are lined up.
- Match the part to the machine first, not only to the picture
- Check fixing holes, shaft sizes and connector type
- Confirm whether you need one part or a full set
Common Spares We Help With
We supply and source a practical range of parts for desktop and hobby CNC routers used in woodworking, MDF and plastics. This includes items that wear out through normal use, and parts that often fail after power interruptions, dust build-up or heavy cutting. If you are planning ahead, we can also help with spares planning so you keep the machine running without last-minute panic.
Typical requests include spindles, control components, cables, bearings, couplers, limit switches, belts, drives, collets, brushes and cooling items. We also assist with replacement parts linked to servicing and control tuning. In coastal humidity or in dusty inland workshops, some parts need replacing sooner than expected, so it helps to check them before they stop the machine.
- Spindle replacement parts and accessories
- Motion and drive components
- Control and signal parts
- Wear items for routine maintenance
- Consumables linked to setup and training
Steps To Send A Fast Request
Keep the request simple and complete. A photo of the part and the machine serial up front let us identify the part and confirm supply. If you are sending from a phone, make sure the photos are sharp and taken in good light. A blurry image often causes delays, especially when several similar parts are available.
Follow these steps when sending your request through our contact form through our contact form or through your normal support contact:
- Take photos of the part and the full machine
- Write down the machine details and measurements
- State the quantity required
- Explain the fault or wear condition
- Include your delivery area and contact number
Nationwide Supply From Silverton, Pretoria
Our base in Silverton, Pretoria makes it easy to handle spares requests for Pretoria East, Centurion, Midrand and Kempton Park, while still supporting users nationwide. Courier delivery is available to workshops, homes and production spaces across South Africa. If a part needs to be checked against a machine before dispatch, we will guide you through the details first.
For customers in busy areas where downtime costs money, we keep the process direct and practical. If the part is urgent, say so in your message. We will advise on availability, lead time and whether a substitute is suitable. For machines that are already struggling after a power cut or a failed spindle, it is worth asking about related spares at the same time, so you dont order one item today and discover another fault tomorrow.
If You Are Not Sure Which Spare You Need
If you are not certain about the part, send what you have and we will help work through it. A cracked bracket, worn bearing or damaged cable can be identified from photos in most cases. If the issue is electrical or tied to control settings, our technical team can also advise whether the fault is likely a spare part issue, a tuning issue, or something that needs a technician visit.
You do not need to guess. Send the photo set, the machine details and the quantity required, and we will help from there. That keeps the order accurate and cuts down on delays, which is what matters when the workshop needs to keep moving.
- Send photos before dismantling if possible
- Note any unusual noise, heat or vibration
- Ask if you need one item, a pair or a complete replacement set
