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Terms of use

These website terms set out how you may use the CNC Router Hub site and the information provided on it. By visiting the site or sending an enquiry, you agree to these terms and to any applicable South African law.

1. Acceptance of these website terms

This website is operated for CNC Router Hub by Astros Marketing (Pty) Ltd. The content is intended for customers, workshop owners, hobbyists and businesses looking for CNC router tables, spares, training and support in South Africa. If you do not agree with these terms, please stop using the site.

We may update these terms from time to time to reflect changes in our services, contact details, support process or legal requirements. It remains your responsibility to check the current version before relying on any information here.

2. Website use and acceptable conduct

You may use this site for lawful purposes only. You must not use it in a way that damages the site, interferes with normal use, or attempts unauthorised access to systems, forms, message accounts or customer records.

  • Do not submit false enquiry details or misleading information.
  • Do not copy, scrape, harvest or reuse content without written permission.
  • Do not upload harmful code, malware or anything that may affect site security.
  • Do not use the site to send spam, unsolicited marketing or abusive messages.

If your use of the site causes loss, downtime or security risk, we may restrict access and take appropriate action.

3. Product information, training and technical guidance

We make every reasonable effort to keep descriptions accurate, including details about CNC router tables, starter setups, maintenance services and spares planning. However, specifications, availability, compatibility and lead times can change. Please confirm any important detail before placing an order or booking a service.

Any guidance on software basics, control tuning, spindle replacement or preventive maintenance is provided for general information only. It is not a substitute for hands-on assessment at your workshop. Machine performance depends on the make, condition, power supply, tooling, material and operator setup.

  • Training outcomes may vary according to operator experience and machine condition.
  • Remote support depends on internet access, clear communication and available time slots.
  • Breakdown support may require an on-site inspection before repair options can be confirmed.

4. Quotes, orders and service bookings

Any quote, booking confirmation or message from us is an invitation to proceed, not a final contract unless we state otherwise. Prices may change if your requirements change, if a part must be sourced specially, or if additional labour is needed after inspection.

Where applicable, the customer is responsible for providing correct machine details, workshop location, access arrangements and any relevant safety information. If you request a starter setup visit or refresher training, you must ensure the machine area is safe, accessible and ready for work.

  • Payment terms will be set out on the relevant quote or invoice.
  • Travel charges may apply outside Pretoria, Centurion, Midrand, Kempton Park and surrounding areas.
  • Special-order spares may be non-returnable unless we agree otherwise in writing.

5. Intellectual property and site content

All text, images, layout elements, logos, downloadable material and technical content on this site are protected by copyright or other intellectual property rights. You may view the content for your own business use, but you may not copy, republish, adapt, or distribute it without written permission from the operator.

You may not use our site content to represent that you are an authorised agent, technician or service partner unless we have given you written authority to do so. Any unauthorised use of content may result in legal action.

6. Liability, warranties and support limits

To the fullest extent allowed by South African law, we do not guarantee that the website will always be available, error free or uninterrupted. We also do not guarantee that information on the site will meet every workshop requirement, because CNC work depends on many variables, including power quality, dust extraction, material grade and operator skill.

We are not liable for indirect loss, loss of production, lost profit, data loss or damage arising from reliance on site content unless the law says otherwise. Nothing in these terms excludes liability where it cannot legally be excluded.

  • Users are responsible for safe machine operation.
  • Load-shedding, voltage dips and poor earthing can affect machine performance.
  • Coastal humidity and workshop dust may increase maintenance needs.

7. Privacy, contact and governing law

When you submit an enquiry, booking request or support message, you consent to us using your details to respond and manage the service. We may keep records for administration, spares planning, warranty follow-up and customer support. We will handle personal information in line with applicable South African law.

If you need help with these terms, send us a message through our contact form. These terms are governed by the laws of the Republic of South Africa, and any dispute will be dealt with in the appropriate South African forum.