What Working With Us Looks Like
We are a small team with a wide reach, so the work is varied. One day you may be helping a customer choose the right router table for MDF work, the next you may be checking spares, booking a training session, or assisting with a service call in Pretoria East, Centurion or Midrand. We deal with real workshop problems, not theory, and that means practical thinking matters.
Our base in Silverton is busy, but the pace is steady and focused. We support hobby users, growing businesses, and established workshops that need clear advice on setup, maintenance and control settings. If you like hands-on technical work and speaking to people who want straight answers, you will fit in well.
- Customer support for phone and message queries
- Sales help for routers, accessories and spares
- Workshop and field support for setup and maintenance
- Training support for operators and software basics
Roles We Commonly Hire For
We do not keep a fixed pattern of hiring, but we often need people in technical support, sales, spares, training and service. Some roles suit someone with workshop experience, while others suit a person who is organised, calm on the phone and comfortable learning product detail. A good attitude counts, because customers need dependable help when a machine is down or a job is waiting.
Our work can include remote troubleshooting, spares planning, control tuning, preventive maintenance and breakdown support. If you have experience with CNC routers, woodworking machinery, plastics routing, or small industrial equipment, that is useful. Even if your background is more general, we are happy to hear from people who can show care, accuracy and follow-through.
- Technical support and service assistance
- Sales and customer care
- Spares and parts coordination
- Training and workshop support
Skills That Help You Succeed Here
We value people who can work neatly, communicate clearly and keep track of details. CNC work involves measurements, settings, software steps and maintenance records, so accuracy matters. You do not need to know everything on day one, but you do need to ask good questions and take instruction properly.
Because we support customers nationwide, written communication is important too. A clear message, an accurate quote, or a correct spares order saves time and keeps projects moving. Load-shedding, supply delays and workshop deadlines are part of the South African reality, so practical problem-solving helps a lot.
- Good communication in English, and Afrikaans or another local language is an advantage
- Basic technical understanding or workshop exposure
- Comfort with message, phone calls and record keeping
- Willingness to learn software basics and machine procedures
Training, Growth and Everyday Support
We believe in proper onboarding. A new team member may shadow training sessions, learn how to prepare a starter setup visit, or sit in on spares planning and service bookings before handling tasks alone. You will get to understand how our machines are used in real workshops, including the common issues that come up with dust, humidity, power interruptions and regular wear.
There is room to grow if you take the work seriously. People who start in customer support may build technical knowledge over time, while someone in service may develop skills in control tuning, spindle replacement or refresher training support. We prefer steady progress over guesswork.
How To Send Your CV
If you would like to be considered for future openings, send your CV through our contact form. Please include a short note telling us what kind of role you are interested in, where you are based, and what practical experience you have with CNC machinery, woodworking, plastics or customer support.
We review applications for our Pretoria base and for support roles that may assist customers in Silverton, Pretoria East, Centurion, Midrand, Kempton Park and nationwide. If you have a trade background, service experience or strong admin skills, send it through even if you are not sure where you fit. We keep CVs on file for suitable openings and call people when the right role comes up.
- Send your CV through our contact form
- Tell us your location and availability
- Add any technical, sales or service experience
- Mention if you are comfortable with travel or workshop work
A Team Built On Practical Work
We are led by people who understand that reliable support matters. Our team includes sales, technical training, spares coordination, service and customer support, and each role plays a part in helping customers keep machines working. If you enjoy useful work and clear communication, this may be a good place for you.
We are not looking for perfect answers. We are looking for people who show care, punctuality and a willingness to learn the details properly. That is what keeps jobs moving for our customers and keeps the workshop organised, even when things get busy.