Send us a message for sales, support and spares
Please use our contact form to send your enquiry. Please include your name, town, the machine type, and what you need help with so we can route your message to the right person. If you are asking about a new router table, training or a service issue, add a few details upfront so we can direct your enquiry properly.
For routine enquiries, send your details and we will handle them through our normal office process. If your message comes in after closing or over a public holiday, we will deal with it when the office reopens.
Where we assist from Silverton
Our base is in Silverton, Pretoria, and we support customers across the eastern side of Gauteng as well as further afield. Many clients are in small home workshops, school spaces, maker rooms and production shops that need compact CNC routers, honest advice and reliable parts.
- Silverton and Pretoria East
- Centurion and Midrand
- Kempton Park and nearby Ekurhuleni areas
- Nationwide spares supply and guidance
Training bookings through our contact form
If you need operator training, software basics or refresher training, send us a message with your preferred dates and the level of experience on site. We can arrange starter setup visits for new owners, plus remote support where that is the better fit for your workshop. This is useful when power interruptions or changing job schedules make in-person visits harder to line up.
We keep training practical and focused on safe use, job setup, feed rates, tool changes and getting clean cuts in wood, MDF and plastics.
Service calls and breakdown support
For breakdown support, control tuning, spindle replacement or preventive maintenance, send a short description of the fault and any error messages on screen. A photo or video through our contact form often saves time, especially when we need to identify a loose connection, worn bearing, sensor issue or software setting that needs attention.
- Breakdown support for urgent stoppages
- Control tuning and motion checks
- Spindle replacement and fitting advice
- Preventive maintenance plans for regular users
Spares planning for busy workshops
Keeping the right spares on hand can prevent long delays when a machine goes down. We help customers plan for common wear items and service parts so they are not caught out during a busy run of jobs. If you are not sure what to keep in stock, send us a message your machine details and a list of the work you do most often.
That way we can suggest a practical spares list for your setup, budget and workload, not a one-size-fits-all answer.
What to include in your message
To help us answer you well, please send the following in your message:
- Your name, business name if applicable, and town
- Machine model or a clear description of the router table
- What you need: sales, training, service or spares
- Any fault codes, photos, or a brief explanation of the issue
Clear details help us respond with the right steps first time, which saves you time and keeps your workshop moving.
Our team in Pretoria
You will be dealing with a small local team that handles enquiries carefully and follows them through. Mpho Johannes Maseko leads the business, with support from Retha Kleynhans in sales, Nhlanhla Majola in training, Lindelwa Sigcau on spares, Wessel Rabie on service and Palesa Maluleke for customer support. We are based in Silverton and work with customers across South Africa every week, so your message does not disappear into a queue.
If you need help with a CNC router table for personal use or a growing workshop, send your message through our contact form and we will take it from there.