Silverton Support, Backed by Real Workshop Experience
CNC Router Hub is run from Silverton, Pretoria, with support for customers in Pretoria East, Centurion, Midrand, Kempton Park and across the country. The team works with woodworking, MDF and plastic applications every day, so advice is based on how machines are used in real workshops, not just what looks good on paper.
Whether you are setting up your first router table or sorting out an older unit that has started giving trouble, the people here are used to the common issues South African users face, from power interruptions to dust, heat and coastal humidity. That practical approach matters when a job has to be finished on time.
- Based in Silverton, Pretoria
- Training and spares supplied nationwide
- Support for hobby and professional users
Management That Keeps the Service Grounded
Mpho Johannes Maseko, Managing Director, leads the business with a clear focus on useful support and honest guidance. He keeps the team focused on what customers need most, which is reliable machines, correct spares and advice that helps users avoid downtime. His role is to make sure the service stays practical and easy to deal with.
Behind every enquiry, quote and follow-up is a simple standard, answer properly and keep the customer informed. That matters when you are planning a new setup, waiting on a replacement part, or trying to finish a cutting job before the month-end rush.
- Planning and business direction
- Customer support standards
- Workshop-focused decision making
Sales and Spares That Match the Job
Retha Kleynhans, Sales Manager, helps customers choose the right CNC router tables and related items for their space, workload and budget. She works through the details with users who may need a starter machine for a small workshop or a better-suited table for repeat production work. The goal is to avoid overspending on equipment that is bigger than needed.
Lindelwa Sigcau, Spares Coordinator, keeps a close eye on parts and consumables so customers can plan ahead instead of waiting for a breakdown. She helps match spares to the machine and the job, which is especially important for customers in areas where quick collection is not always possible.
- Machine and accessory guidance
- Spares planning for local and nationwide users
- Help with practical replacement schedules
Training That Helps Operators Work Confidently
Nhlanhla Majola, Technical Trainer, handles Operator Training, Software Basics and Refresher Training. He explains the machine in plain terms so users understand setup, feeds, zeroing, maintenance checks and the basic workflow that keeps a router cutting accurately. New users often need a calm, step by step approach, especially when they are still building confidence.
Training is not only for first-time owners. Some owners book a refresher after changing software, adding a spindle or starting work on a different material. That extra bit of support can save a lot of wasted sheet material and time.
- Operator Training
- Software Basics
- Refresher Training
Service and Technical Help for Busy Workshops
Wessel Rabie, Service Technician, deals with preventive maintenance, breakdown support, spindle replacement and control tuning. His work is aimed at keeping machines accurate and dependable, particularly where users cannot afford repeated stoppages. A machine that is properly tuned and cleaned tends to last better and cut better too.
For customers dealing with load-shedding, dust build-up or a workshop that runs long hours, proper servicing can make a noticeable difference. Wessel looks at the whole machine, not just the obvious fault, so small issues are picked up before they grow into bigger ones.
- Preventive Maintenance
- Breakdown Support
- Spindle Replacement and Control Tuning
Customer Help That Keeps Things Moving
Palesa Maluleke, Customer Support Lead, handles queries, follow-ups and remote support with a steady hand. She helps customers get to the right person quickly, whether the request is about a machine, a spares order or a setup question. Good support is often about timing, and she keeps communication clear so customers are not left guessing.
The support counter, if you can call it that, is built around practical next steps: what the problem is, what the machine is doing, and what can be done now. That makes it easier for customers in Pretoria, Gauteng and beyond to keep work on track even when a site visit is not the first option.
- Remote Support
- Customer follow-up
- Clear handover between sales, spares and technical work
Why Our Team Works Well for South African Users
What sets the team apart is the mix of local knowledge and hands-on CNC experience. The people here understand small workshops, personal projects and production use, and they know that one machine may be cutting cabinet parts in Centurion while another is doing lettering or plastic work in Midrand. Different jobs need different advice.
Because the business supports training and spares nationwide, customers do not have to be near Silverton to get useful help. If you need operator guidance, a starter visit, a control check or planning for future parts, the team is set up to assist in a way that feels direct and straightforward.
- Support for hobby and professional users
- Nationwide spares and remote assistance
- Local base in Pretoria with broader reach across South Africa